Is my personal information secure?
How long will it take for my order to arrive?
Who do I contact if I have questions or problems?
Can I order from you without a gift card?
Can I place an order with you without using your website?
Do I need a PayPal® account to use my credit card?
What is your return policy?
How much is shipping?


Is my personal information secure?
We take the privacy of your personal information very seriously and will only use your information in accordance with the terms of our Privacy Policy. We currently use the Internet standard of 128-bit SSL encryption. You will be within a secure environment when you submit your payment information.

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How long will it take for my order to arrive?
We will send you an e-mail confirming the details of your order immediately. You can expect your order to be fulfilled and mailed within 3 business days. Please allow up to 7 business days from time of shipment to receive your order

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Who do I contact if I have questions or problems?
If you need to contact us, contact tabs are on every page or you can email us at [email protected] and we will respond to your inquiry as quickly as possible.

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Can I order from you without a gift card?
Yes, this site does not require a first time user to have a gift card. Our other site does for the Big Value Catalog

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Can I place an order with you without using your website?
Of course! Just contact us and let us know how we can help.

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Do I need a PayPal® account to use my credit card?
No! Our website will process your credit card payment through the PayPal® credit card processing system whether you have a PayPal account of your own or not. We also now have Google Checkout available.

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What is your return policy?
If you experience a problem with your order, or if you wish to return an item, simply contact us via e-mail.

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How much is shipping?
Our shipping cost are by weight. Min. fee is 7.50 and items over 90.00 are shipped free. If you are ordering more than one item the fee is by combined weight and will not exceed 10.00 for US orders. All orders shipped UPS Ground Insured. Homemade items are shipped USPS.

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